Terms & Conditions

Herboveda Nutraceuticals

1. Introduction

This website is owned and operated by Herboveda Nutraceuticals, a trusted Indian company engaged in the manufacturing and distribution of nutraceutical and dietary supplement products. Throughout the site, “we”, “us”, and “our” refer to Herboveda Nutraceuticals, while “you” or “user” refers to any person browsing, accessing, or purchasing through our website. We are committed to maintaining transparency, safety, and trust in every customer interaction.

2. Eligibility

You must be 18 years of age or older and legally capable of entering into a binding contract as per Indian law to use our website or purchase our products. By placing an order, you confirm that you are purchasing for personal use and not for resale unless expressly authorized. If using the website on behalf of a company, you warrant that you have authority to represent that organization.

3. Acceptance of Terms

By using this website or making a purchase, you agree to comply with these Terms & Conditions as well as our Privacy Policy, Refund Policy, and Shipping Policy. Together, these documents form the complete agreement between you and Herboveda Nutraceuticals.

You are advised to review these Terms periodically as they may change over time.

4. Changes to Terms

We reserve the right to modify or update any part of these Terms at any time, at our sole discretion. Revised versions will be posted on this page with the updated “Effective Date.” Your continued use of the website after any change constitutes your acceptance of those updated Terms.

5. Product Information

We make every effort to ensure the accuracy of product descriptions, images, and ingredient lists displayed on our website.

However, minor variations in color, texture, or packaging may occur due to manufacturing updates or digital display differences.

All our products are formulated for nutritional and wellness support and are not intended to diagnose, treat, cure, or prevent any disease.

6. Medical Disclaimer

All information on this website—including product descriptions, blogs, articles, and FAQs—is provided for educational and informational purposes only.

It should not be interpreted as medical advice or as a substitute for consultation with a qualified healthcare professional.

You should seek medical advice before using any supplement, especially if you are pregnant, nursing, under medication, or have pre-existing medical conditions.

7. Product Availability

We strive to keep all listed products in stock; however, availability may vary based on demand and production schedules.

If an ordered item becomes unavailable, we will promptly inform you via email or phone and may offer a suitable replacement or a full refund.

We reserve the right to discontinue or limit the sale of any product at our discretion.

8. Pricing Policy

All prices on our website are displayed in Indian Rupees (INR) and are inclusive of applicable GST unless stated otherwise.

We reserve the right to modify prices, promotional offers, or discounts without prior notice.

In case of a pricing or typographical error, Herboveda Nutraceuticals reserves the right to cancel the order and issue a full refund.

9. Payment Terms

Payments can be made via the secure payment gateways integrated on our website.

All transactions are encrypted and processed through verified partners; we do not store or share your credit/debit card or banking details.

An order will be processed only after full payment is received successfully.

10. Order Confirmation & Processing

Upon placing an order, you will receive an acknowledgment via email or SMS.

However, this does not signify final acceptance. Your order will be reviewed and confirmed upon verification of payment, product availability, and shipping details.

We reserve the right to reject or cancel any order for reasons including fraud suspicion, incorrect information, or product unavailability.

11. Shipping & Delivery

Orders are generally dispatched within 1–3 business days of confirmation.

Delivery timelines depend on your location and courier partner, usually between 3–7 working days.

While we strive for timely delivery, we are not liable for delays caused by logistics partners, natural events, or external disruptions

Please refer to our Shipping Policy for detailed conditions.

12. Returns, Replacements & Refunds

We accept returns or replacements only for damaged, defective, or incorrect products.

Any issue must be reported within 7 days of delivery with a valid unboxing video and clear images as proof.

Once verified, we may initiate a replacement or refund as per our Refund Policy.

Opened, tampered, or used products cannot be accepted under any circumstance.

13. Cancellation Policy

You may cancel an order within 24 hours of placing it, provided it has not yet been shipped.

Once shipped, cancellations or modifications are not allowed.

Refunds for accepted cancellations will be processed within 7–10 business days.

14. User Account & Responsibilities

If you register an account with us, you are responsible for maintaining the confidentiality of your login credentials.

You agree to provide accurate and updated personal information and to promptly correct any inaccuracies.

We reserve the right to suspend or terminate accounts found engaging in fraud, misuse, or violation of these Terms.

15. Prohibited Uses

Users must not use the website for:

  • Unlawful, fraudulent, or malicious activities
  • Uploading viruses, malware, or harmful code
  • Violating intellectual property rights
  • Harvesting or misusing personal data of others
  • Spreading misinformation or defamatory content

Any violation may result in suspension of access and potential legal action.

16. Intellectual Property Rights

All content including text, graphics, videos, images, logos, trademarks, and design elements— belongs to Herboveda Nutraceuticals.

No portion of the website may be reproduced, copied, or exploited without express written consent.

Unauthorized use of our intellectual property may result in legal consequences.

17. Third-Party Links

Our website may include external links for informational or convenience purposes.

We are not responsible for the accuracy, safety, or privacy practices of these external websites.

Users are advised to read the terms and policies of such third-party platforms before engaging with them.

18. Disclaimer of Warranties

All products and services are provided on an “as is” and “as available” basis.

We do not make any warranties, express or implied, including fitness for a particular purpose or non infringement.

Individual results may vary, and no claims are made for guaranteed outcomes.

19. Limitation of Liability

Herboveda Nutraceuticals and its affiliates shall not be liable for any indirect, incidental, or consequential damages arising from:

  • Use or misuse of our products
  • Delay or failure in delivery
  • Technical issues, server downtime, or unauthorized access
  • Harvesting or misusing personal data of others
  • Errors in product information or third-party data

You agree that your use of our website and products is entirely at your own risk.

20. Indemnification

You agree to indemnify, defend, and hold harmless Herboveda Nutraceuticals, its directors, employees, agents, and affiliates from any claims, damages, or expenses arising from your violation of these Terms or misuse of our website or products.

21. Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of [Your City/State, India].

Contact Information:

For any queries, concerns, or feedback regarding these Terms & Conditions, please reach out to us:

Email: xxxxxxxxxxxxx
Phone: +91-XXXXXXXXXX
Business Hours: Monday – Saturday | 10:00 AM – 6:00 PM
Website: xxxxxxxxxxx